1. Understand organisational resource requirements.

• 1.1 Describe management and its functions.

• 1.2 Explain the various resources that are needed in the successful management of an organisation.

• 1.3 Describe how to identify resource requirements for an organisation.

• 1.4 Explain the issues affecting resource acquisition.

• 1.5 Explain how to address resource deficiencies.

2. Understand the need for organisational planning.

• 2.1 Explain the relationship between an organisational vision, mission, strategy and objectives.

• 2.2 Discuss processes organisations apply to identify their goals and values.

• 2.3 Discuss the function of business planning in an organisation.

3. Understand the planning cycle for organisations.

• 3.1 Explain the purpose and format of a business plan.

• 3.2 Evaluate models used in developing business plans.

• 3.3 Explain the business planning cycle.

• 3.4 Explain the restrictions that may affect a business plan.

4. Understand the importance of risk management to organisations.

• 4.1 Explain risk management in an organisational context.

• 4.2 Identify risks facing an organisation.

• 4.3 Explain how to manage risks in an organisation.

5. Understand the processes to measure organisational performance.

• 5.1 Describe a range of indicators that are used to measure organisational performance.

• 5.2 Explain methods used to analyse organisational performance.

• 5.3 Explain the use of management information in measuring performance.

• 5.4 Explain how personal and team performance data informs management reports.

• 5.5 Analyse the use of Management Information Systems (MIS) in measuring organisational performance.

Understand organisational resource requirements.

Course Coverage

• Organisation and management meaning and concepts, planning, organising implementation and control functions of management for efficient and effective in achieving organisational goals.

• Meaning of resources in an organisation : Land, labour , capital, technology, 8-Ms (Men/Women, Money, Material, Machinery, Managements, Methods, Minutes/Time and Management of Information), efficiency and effectiveness in using resources.

• Resource requirements: needs and expectations of customer groups, shareholders, suppliers, sub-contractors, workforce, community, needs identfied following change/review, success/direction of competitors, the market sector as a whole, effects of potential longerterm changes, budgetary restrictions.

• Issues: global issues, location of production, cost of production, emerging markets, supply chain management, environmental considerations, carbon emissions, genetically modified products, international trade agreements, economic alliances, ethical concerns, global and environmental factors.

• Addressing deficiencies: reviewing options, stakeholder involvement, feasibility studies, risk assessment, reviewing additional recent material, cost-benefit analysis, consistency with organisational values, market position and share, costs and investments, globalisation, and internet advantages. 

Understand the need for organisational planning.

Course Coverage

• Links include future destination for the organisation, current organisational activity, long term, plan of action, specific goals for teams, individuals or organisation: responsibility of parts of business/teams/ individuals.

• Identifying goal and values: vision, mission, values, goals, objectives, strategic planning features direction, focus, resources, time constraints, achievable outcomes, performance indicators, framework for achievement/action.

Understand the planning cycle for organisations.

Course Coverage

• A business plan-process and steps in a business plan – our current position- Where we are now? Our future goals- Where we want to go the action plan How we go there? implementation and control -How we know we have arrived there? Etc. Develop ideas in detail, identifies potential problems, measures progress, identifies current situation, states goals, financial forecasts, plan implementation, report format.

• Planning models: mechanistic, goals-based, issues-based, alignment planning, scenario planning; organic planning; real time planning; strategy hierarchy; consistency between business strategy and subsidiary strategies.

• Cycle-analysis of achievement, clear goals/ objectives, evaluating progress, motivation, strategies, identifying risks, risk management.

• Restrictions: lack of skilled staff, time constraints, poor/inadequate facilities, limited equipment/materials, financial limitations, change in customer requirements, competitors, availability of supplies/suppliers, regulations, technology, economic factors.

Understand the importance of risk management to organisations.

Course Coverage

• Risk Identification, Risk Assessment, Risk Planning, Control Risks, Review Measures.

• Evaluation, and prioritisation of risks.

• Risks include but not limited to the following:

  • Liability risk

  • Marketing risk

  • Project risk

  • Innovation risk

  • Merger & Acquisition risk

  • Security risk

  • Compliance risk

  • Economic risk o Procurement risk o Liquidity risk

  • Regulatory risk

• Risk management policy, objectives and mandate and commitment by top management.

• Risk Arrangements include plans, relationships, accountabilities, resources, processes and activities.

  • Managing risk

  • Avoiding the risk

  • Accepting or increasing the risk

  • Removing the risk source 

  • Changing the likelihood

  • Changing the consequences

  • Sharing the risk with another party or parties (including contracts and risk financing)

  • Retaining the risk by informed decision 

Understand the processes to measure organisational performance.

Course Coverage

• Organisational performance and tools and its indicators L Organisational aims and objectives, targets, key performance indicators, productivity, product/service quality, sales, profit, cost, market share, customer retention, customer satisfaction, stakeholder satisfaction index etc

• SWOT analysis – Strengths, Weaknesses, Opportunities, and Threats, internal surveys, statistics; product life, market share, measures for monitoring and evaluating, unrealised/ emergent strategy, life cycle analysis, impact of globalisation, sustainable competitive advantage, pricing strategies, resource analysis; economies of scale, core skills and competences, organisational culture, market stability, comparative analysis.

• Use of management information: planning operations, staffing, ordering/allocation of resources, decision making, monitoring achievement, identifying trends, forecasting, future demand, staffing, identifying problems

• Targets met; planned against actual, milestones; KPIs, appraisal results, training completed, where action is required, resource allocation, training and development needs, business planning, workforce planning.

• Management Information Systems (MIS): store, display, manage performance data, distribute, communicate information, information for analysis, strategic planning, and decision-making.